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Maya
WalletBridge support agent
Hi! I'm Maya, your WalletBridge assistant. I can help you create requests, set up reminders, troubleshoot issues, and answer any questions about how the app works. What can I help you with today?
You
How do I add multiple payment options to a request?
When creating a request, scroll to the Payment Options section and toggle on each method you want to offer — Cash App, Zelle, Venmo, PayPal, Apple Pay, and more. You can enable as many as you like. Your payer will see all of them and choose whichever they prefer. The money goes straight to your account on that app — WalletBridge never touches it.
Maya is an AI assistant. For account-specific issues, email our team.
No. WalletBridge never touches your money. It organizes payment requests and tracks who has paid — the actual money transfer happens inside whichever payment app your recipient chooses (Cash App, Zelle, Venmo, PayPal, Apple Pay, etc.). Think of WalletBridge as the dashboard above your payment apps, not a replacement for them.
Those apps move the money — and they're great at it. But none of them show you who owes you across all of them, none of them follow up on unpaid requests automatically, and none of them let your payer choose their preferred method in one place. WalletBridge sits on top of all your payment apps and handles the organizing, tracking, and reminders so you never have to chase anyone manually.
When you create a request, you can set a reminder date. WalletBridge will send a follow-up nudge to the person who owes you — so you don't have to be the one who sends an awkward text. You can also trigger reminders manually from the dashboard at any time. Reminders go out to the contact on the request, not to you.
Since WalletBridge doesn't process payments directly, it can't auto-detect when money lands in your account. When someone pays you on Cash App, Zelle, or another app, you confirm it by tapping Mark as Paid on the request. This closes the loop, updates your dashboard, and creates a permanent record. It takes one tap and keeps your outstanding list accurate.
Yes — WalletBridge supports group requests. When creating a request, add multiple recipients and set individual amounts for each. Your dashboard will show who has paid and who still owes, all in one view. This is ideal for splitting dinner, collecting for a group gift, or managing deposits for multiple clients.
You can attach any combination of Cash App, Zelle, Venmo, PayPal, and Apple Pay to your requests. Just add your handles or links for whichever apps you use, and your payer will see all available options and choose the one they prefer. You're not locked into any single rail.
The Free tier lets you get started with a capped number of requests per month — enough to see whether WalletBridge works for you. Pro ($9/month) removes limits and unlocks features designed for freelancers and active users who send requests regularly. Business ($29/month) adds team features, higher volumes, and tools for service professionals managing many clients. You can upgrade or downgrade at any time from Settings.
Yes. WalletBridge never stores your bank account numbers or payment card data. Subscription billing is handled by Stripe, one of the most trusted payment processors in the world. All data is transmitted over encrypted connections (HTTPS/TLS). Because WalletBridge doesn't hold or move funds, your financial exposure through our platform is minimal by design. See our Privacy Policy for full details.
You can cancel anytime from Settings → Subscription → Cancel Plan. Your access continues until the end of the current billing period, and you won't be charged again. Your request history and data are retained in your account even after downgrading to Free. If you run into any trouble canceling, email us at support@walletbridgeapp.com and we'll handle it immediately.
Go to Settings → Account → Delete Account, or email privacy@walletbridgeapp.com with your request. We'll delete your account and associated data within 30 days and confirm by email. See our Privacy Policy for full details on what's retained for legal compliance.